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TERMS OF SERVICE

Terms of Service
Last updated: January 2025

Welcome to Optimize Billing. By accessing or using our website, optimizebilling.ca, or engaging our OHIP billing services, you agree to the following terms.

1. Services Provided

Optimize Billing offers OHIP billing management services for physicians and healthcare professionals in Ontario. Specific services are outlined in the client’s service agreement.

2. Use of the Website

You agree not to:

  • Misuse the website

  • Attempt to access restricted areas

  • Use the website for unlawful purposes

All content on this site is owned by Optimize Billing and may not be reproduced without permission.

3. Client Responsibilities

If you become a client, you agree to:

  • Provide accurate and complete billing-related information

  • Submit billing records on time (as outlined in your service agreement)

  • Communicate any changes to your practice or billing needs

You are responsible for the accuracy of the information you provide.

4. Fees and Payment

Billing service fees are outlined in the client’s agreement.
Payments are due according to the agreed terms.

5. Confidentiality

We maintain strict confidentiality regarding all client information.
Confidential data is only used for billing purposes and is not shared except as required to submit OHIP claims.

6. Limitation of Liability

Optimize Billing is not responsible for:

  • Errors resulting from inaccurate information provided by the client

  • Delays caused by external platforms (e.g., OHIP, MC EDT, vendor systems)

  • Interruption of website availability

We operate with reasonable care but cannot guarantee uninterrupted service.

7. Termination

Clients may terminate services at any time according to the terms in their Service Agreement.
We also reserve the right to discontinue services for misuse or non-payment.

8. Changes to Terms

We may update these Terms of Service from time to time.
Updates will be posted on this page with a revised “Last updated” date.

9. Contact

If you have questions about these Terms, contact:
physiciansupport@optimizebillingohip.ca

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