top of page

TERMS OF SERVICE

Terms of Service
Last updated: January 2025

Welcome to Optimize Billing. By accessing or using our website, optimizebilling.ca, or engaging our OHIP billing services, you agree to the following terms.

1. Services Provided

​

Optimize Billing offers OHIP billing management services for physicians and healthcare professionals in Ontario. Specific services are outlined in the client’s service agreement.

​

2. Use of the Website

​

You agree not to:

  • Misuse the website

  • Attempt to access restricted areas

  • Use the website for unlawful purposes

All content on this site is owned by Optimize Billing and may not be reproduced without permission.

​

3. Client Responsibilities

​

If you become a client, you agree to:

  • Provide accurate and complete billing-related information

  • Submit billing records on time (as outlined in your service agreement)

  • Communicate any changes to your practice or billing needs

You are responsible for the accuracy of the information you provide.

​

4. Fees and Payment

​

Billing service fees are outlined in the client’s agreement.
Payments are due according to the agreed terms.

​

5. Confidentiality

​

We maintain strict confidentiality regarding all client information.
Confidential data is only used for billing purposes and is not shared except as required to submit OHIP claims.

​

6. Limitation of Liability

​

Optimize Billing is not responsible for:

  • Errors resulting from inaccurate information provided by the client

  • Delays caused by external platforms (e.g., OHIP, MC EDT, vendor systems)

  • Interruption of website availability

We operate with reasonable care but cannot guarantee uninterrupted service.

​

7. Termination

​

Clients may terminate services at any time according to the terms in their Service Agreement.
We also reserve the right to discontinue services for misuse or non-payment.

​

8. Changes to Terms

​

We may update these Terms of Service from time to time.
Updates will be posted on this page with a revised “Last updated” date.

​

9. Contact

​

If you have questions about these Terms, contact:
physiciansupport@optimizebillingohip.ca

​

​

bottom of page